GoGenerosity Consumer Information

To view our full Terms and Conditions, click here.

The Services provided by GoGenerosity (may at GoGenerosity’s discretion) include the provision of an app and website that allows consumers to give their money to businesses so that those businesses can “pay-it-forward” through providing their goods, products and services to non-profits, and any other services advertised through our Site. We may alter our Services from time to time.

We rely on the good faith of our business partners to meet any stated objectives advised on our Site and to comply with the Terms. When you make a pay-it-forward donation or sponsorship payment to GoGenerosity or one of our business partners you authorise GoGenerosity or our business partner to pass on the pay-it-forward donation/sponsorship (through the provision of goods, products and/or services) to a charity or non-profit who may be a beneficiary of such charity. We are not responsible for ensuring that our business partners use donations/sponsorship funds in any particular way and we cannot guarantee that pay-it-forward donations/sponsorship funds will be applied for a particular purpose.

All pay-it-forward donations or sponsorship payments to GoGenerosity or our business partners are non-refundable and non-transferable, unless directed otherwise (only in exceptional circumstances).

When a Business Partner leaves the GoGenerosity platform, any unredeemed pay-it-forward donations (including customer pay-it-forward donations & or corporate pay-it-forward donations) must either be returned to GoGenerosity upon receipt of an invoice or passed on (through the provision of goods, products and/or services) to a charity or non-profit who may be a beneficiary of such charity.

All Business Partners signed up to GoGenerosity must partner with a local and registered charity or non-profit, which is approved by GoGenerosity to receive donations/sponsorship payments, and must ensure that 100% of donations/sponsorship funds received through your membership with GoGenerosity are used to provide your goods, products and services to those in need via your charity partner or non-profit. It is the Business Partner’s responsibility to ensure that donations/sponsorship funds are being correctly applied and we (GoGenerosity) make no representation or warranty as to the suitability of any particular charity or non-profit to receive such donations/sponsorship funds. To be eligible for receiving donations directly from GoGenerosity each Business Partner must first complete in full our customer onboarding process.